How to pair your phone with your computer
The phone works as a remote: it shows your chats and tasks, while the app on the computer does the actual work. So the phone has to be paired once.
Open Dialektai on your computer and go to “Settings → Phone”. A QR code appears on the screen. In the app on your phone, choose pairing by QR code and point the camera at the computer screen. In a couple of seconds the phone shows up in the list of paired devices.
The phone does not see the computer
Check the following:
- The computer is on and online, and the Dialektai app on it is running. The phone does not run requests by itself, it passes them to the computer.
- The device is still paired. On the computer, open “Settings → Phone” and look at the list of paired devices. If your phone is not in the list, pair it again with the QR code.
If the computer is running and there is still no connection, write to us and mention the operating system on the computer and the model of the phone.
The subscription was bought on the computer and does not show on the phone
Open the “Subscription” screen on your phone. The app refreshes the data from the server and the subscription appears. You do not need to buy it again on the phone: the subscription is shared between the computer and the phone, it belongs to your account.
If it still does not show up, check that the phone is signed in to the same account, then write to us.
A request on the computer ends with an error
Most often the assistant engine is blocked by an antivirus or by Windows SmartScreen: the app opens, but the request fails. Add the Dialektai folder to the antivirus exclusions and allow the app to run.
In recent versions there is a “Details for support” button under the error text. Copy those details and send them to us by email. They show us exactly what failed to start.
How to change the app language
On the computer: “Settings → Profile → Interface language”. On the phone: “More → Settings → Language”.
By default the phone takes the language of the computer, until you pick a language on the phone yourself.
How to delete your account
The account is deleted right in the app on the computer, together with all data linked to it. What exactly gets deleted, and how to delete the account by email if you no longer have access to the app, is described on the account deletion page.
Where to download the app for the computer
Builds for Windows, macOS and Linux are on the home page of dialektai.org. The iPhone and Android apps are a remote for the computer: install the computer app first and pair the phone with it.